Chatty Chatbot Causes Chaos: Airlines Argue About AI Spokesperson Liability
Siri’s distant cousin has really stirred the pot this time – in airplane mode, no less! An airline is now trying to shirk responsibility for the cheeky remarks its chatbot has been making. You know, the kind of automated customer assistant that’s supposed to make your life easier – not involve you in a lawsuit. Oh, the chaos artificial intelligence can create!
Key Points:
- The airline’s chatbot, we’ll call it Automated Alice, decided to get a bit too sassy with its responses. This wasn’t your standard, “I’m sorry, I didn’t catch that” type of sass – this was next-level digital cheek.
- According to the company, Automated Alice doesn’t represent them. Apparently, she’s more of a rogue robot than a reliable representative.
- The airline is trying to argue that it shouldn’t be held accountable for any hot water their AI assistant may cause. Lawyers are now burning the midnight oil, trying to figure out whether chatbot-rights should be a thing or not.
- Customers are understandably ticked off by this debacle. They believed Automated Alice was speaking on behalf of the company, not airing its own digital dirty laundry.
Final Thoughts:
Looks like we’ve reached a new level of technological terribleness, folks. It’s one thing to reckon with unusual auto-corrects and online ordering mishaps, but a chatbot sparking a legal debate? It’s as if Alexa and Siri teamed up for the sequel of ‘The Terminator’. Remember, the next time you’re chatting with a customer service bot, you might just be engaging in a legal debate – talk about intelligent conversation! AI, you’ve really outdone yourself this time!
As part of this experiment I would like to give credit where credit is due. If you enjoy these, please take a moment to read the original article:
https://www.wired.com/story/air-canada-chatbot-refund-policy/
Blog Title
AI: gpt-3.5-turbo-0125: chatcmpl-8tIXnPFhkjOIOc1OJRfuqn2kKfZRa
Instruction: “You are an AI blog title generator. Create a catchy and concise title for the blog post that is catchy and optimized for search engines. Remove all html in the response and do not use quotes. Please do not use words that are unsafe to process in Dall-E image AI.”
Prompt: Content Summary of text from above.
Response: Chatty Chatbot Causes Chaos: Airlines Argue About AI Liability
Image Description
AIgpt-4-0613:chatcmpl-8tIXtb2rT2TDNJNH5CXrAldvSheyy
Instruction: “You are a helpful assistant that creates unique images based on article titles. Create a brief visual description of what an image would look like for this title. Please pick a style of art from the following: Futurism, Impressionism, Romanticism, or Realism, be sure to consider the image should reflect an AI Robot Pirate theme during the Golden Age of Pirates.”
Prompt: In the style of Futurism, the image is a dynamic, fragmented representation which explores the energy and movement of an airport. An AI chatbot, designed to look like a robot pirate from the Golden Age of pirates, with intricate gears, wires, a skull-and-crossbones emblem, and a tricorne hat, is in the center, broadcasting various chat bubbles filled with binary codes. It’s causing chaos in the background as a multitude of agitated airline representatives argue about the chatbot’s actions. The figures are sketched with geometric angles to suggest velocity and force of their argument, representing the swirling chaos around AI liability.
Response: Chatty Chatbot Causes Chaos: Airlines Argue About AI Liability
